Who we are
Suggested text: Our website address is: https://in4mant.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Ensure that your use of The In4Mant (Pty) Ltd 2021/831471/07 communication solution complies with these policies.
- The In4Mant Business Solution, which is comprised of the In4Mant communication Web and the In4Mant mobile App. If you are using the In4Mant communication Web these policies apply to your use and your Clients’ use.
- Other In4Mant Business offerings or features that we may provide to you in the future.
1. Create a Quality Experience
- Follow any guidelines and instructions in technical and product documentation.
- Maintain an In4Mant communication profile with customer support contact information and one or more of the following: email address, website address, and/or telephone number. Keep all information accurate and up-to-date. You must not impersonate another business or otherwise mislead customers as to the nature of your business.
You may only contact people on In4Mant if:
- They have downloaded the In4mant App have registered their personal details and have selected your business as part of the registration process; and
- They have agreed to be contacted by you over In4Mant. Do not confuse, deceive, defraud, mislead, spam, or surprise people with your communications.
- The content that is published is relevant to their reason for joining your business.
- The content is solely about the registered business and its day-to-day events.
- You may select as part of registration which communication platforms you wish to use, and similarly the user can also select which of those platforms they wish to engage in.
- You must respect all requests (either on or off In4Mant) by a person to block, discontinue, or otherwise opt out of communications from you via In4Mant, including removing that person from your contacts list.
2. In4Mant Business Solution (In4Mant Business API) Specific Terms
The below sections on “Opt-in” and “Acceptable Message Types”
Opt-in:
In order to initiate communication using the In4Mant features to a person, you must first receive opt-in permission confirming that they wish to receive future messages from you on In4Mant.
The opt-in must:
- Be by way of downloading the mobile app then registering on the In4mant platform and ;
- Then by selecting your business name.
- Staff and management registering on their mobile phone will need to include a password to activate their mobile functionality.
You are solely responsible for determining the method of opt-in, that you have obtained opt-in in a manner that complies with laws applicable to your communications, and that you have otherwise provided notices and obtained permissions that are required under applicable law.
Acceptable Message Types:
- You may only communicate if you are sending a business related notification, and only via our approved built in Communication options. Our Communication Templates must be used for their designated purpose. We have the right to review, approve and reject any messages at any time.
- There are a number of features that are allow for posting information and do not allow for any interaction from the recipient.
- You may use automation when communicating, but must also have available direct paths to human agents. These escalation paths include:
- Phone number
- Support form, available on the mobile service
3. Protect Data & Comply with Law
- You are responsible for and must secure all necessary notices, permissions, and consents to collect, use, and share people’s content and information, including maintaining a published privacy policy, and otherwise complying with applicable law.
- Don’t use any data obtained from us about a person you message within In4Mant, other than the content of message threads, for any purpose other than as reasonably necessary to support messaging with that person.
- Don’t share or ask people to share full length individual payment card numbers, financial account numbers, personal ID card numbers, or other sensitive identifiers.
- Don’t use In4Mant for telemedicine or to send or request any health information, if applicable regulations would limit distribution of such information to systems that do not meet heightened requirements to handle health information.
- You may not forward or otherwise share information from a business chat with any other business.
- Do not disclose private and confidential information, as In4mant offers no warranty that this information is secure.
DON’T USE IN4MANT TO DISCLOSE SENSITIVE INFORMATION THAT WOULD NOT BE PUBLISHED ON NOTICE BOARDS AND OTHER PUBLICLY AVAILABLE METHODS.
4. Prohibited Organizations & Use
- We prohibit organizations and/or individuals engaged in terrorist or organized criminal activity from using the In4Mant Business Products.
- We prohibit the use of the In4Mant Business Products to facilitate or organize criminal activity, including exploiting or causing physical, financial, or other harm to people, businesses, or animals.
- Organizations must not wrongfully discriminate or suggest a preference for or against people because of a personal characteristic, included but not limited to, race, ethnicity, colour, national origin, citizenship, religion, age, sex, sexual orientation, gender identity, family status, marital status, disability, or medical or genetic condition. Organizations must comply with all applicable laws prohibiting discrimination.
- Businesses that primarily publish news content must be registered as a news Page through Facebook.
- If your organization’s primary business or purpose (as determined by us in our sole discretion) is to distribute, sell, offer to sell, transact in, trade in, promote, endorse, or commercially deal in any of the goods and services illegal or restricted, then we may prohibit your organization from using the In4Mant App.
- Messages must not contain offensive content, for example sexually explicit materials or nudity, determined at our sole discretion.
5. Enforcement & Updates
- We may limit or remove your access to or use of the In4Mant App if you receive excessive negative feedback, cause harm to In4Mant or our users, or violate or encourage others to violate our terms or policies, as determined by us in our sole discretion.
- If you use or operate a service which utilizes In4Mant in violation of our terms or policies, such as messaging people at scale in an unauthorized manner, we have the right to limit or remove your access to In4Mant’s services.
- In4Mant may update its policies without notice (unless such notice is required by law); by continuing to use the In4Mant App after such Change, you consent to such Change.
- If we terminate your account for violations of relevant Terms or Policies, we may prohibit you and your organization from all future use of In4Mant products
